Despite its timing – late on the Friday 19th afternoon – session 6.1.3 about Education and Local Empowerment in water services, attracted more people than the conference room could host. The format of the session allocated a lot of time for discussion and debate. It was very much geared towards the question of how to harness web 2.0 and mobile technologies and how to develop new knowledge management systems favoring knowledge sharing and co-creation rather than just storage.

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